Frequently Asked Questions

Everything you need to know about shopping at Pet Market.

How do I determine the right size for my pet?

We provide a detailed size guide on every product page. Please measure your pet's neck, chest, and length carefully and compare them to our charts to ensure a perfect fit for our premium apparel.

What is your return policy for pet clothing?

We offer a 30-day return policy for unworn items in their original packaging. Please ensure the items are free of pet hair and odors to be eligible for a full refund.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.

Are the materials used safe and comfortable for pets?

Absolutely. We prioritize high-quality, breathable, and non-toxic fabrics such as organic cotton and soft knits to ensure your pet stays comfortable and stylish without skin irritation.

Can I track my order after it has been placed?

Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.

Do you offer seasonal collections?

Yes, Pet Market releases exclusive seasonal fashion lines for Spring/Summer and Fall/Winter, including holiday-themed costumes and weather-appropriate outerwear.